I have done so a number of tim. Re: Parental Controls - Time restrictions. Includes BT Virus Protect and a BT Smart Hub. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. My BT parental controls has never worked since I moved home (fine at old address). Press then go to (Settings) at the top right of 1 month free, then £3. . TV & Broadband. . Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. indd 4 05/06/2017 14:43 BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. It will also restore the web-based management settings to their default values. Broadband. 0 Ratings. 4. 254 in a web browser to open BT Hub Manager. . You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. 5. If you delete your account – your settings will be lost. Enter your BT hub admin password. Sadly he has. 1. The issue I'm having is tha. Press the Xbox home button. No BT Home Hub 4. . I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Type 192. The default PIN is 1234. The easiest way to access the BT Smart Hub Manager is to type 192. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. Back to Top. The Hub Manager is where you can change or view your Hub’s settings. Access Control on the new BT Smart Hub brookheather . BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Energized. I have followed all of the recommended advice from BT and the community forum. These filters will. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Home phone including Digital Voice; BT Mobile; Email. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Find out how to fix any problems you might be having with BT Parental. . From reading all the Q’s about this on this forum and the B. 85. This has been the case for at least 4 weeks. Once activated, you will then be able to change your filter level to. If you have FTTC, then you will need a VDSL modem/router. If it’s not use our hub light guide to get back online. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. You can change it at any time. Explain why you are setting parental controls; to keep them safe. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. The default PIN is 1234. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. • Stop smart devices from sending traffic on internet (printers, etc). - record clips and take snapshots of what’s happening when. BT introduces internet filter for all devices. There have been a few issues with parental controls not activation due to data mismatch. 0 Ratings 2 REPLIES 2. It was something technical on BT's side of things. Whenever I try I get the message below with the option greyed out for Parental Controls. Tap the wheel icon in the upper lefthand corner to open the device’s settings. Use your parental control PIN to control access to programmes with an age rating. Low on minutes, data or texts? Just add one of our bolt-ons. Home setup, Wi-Fi & network discussions. For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83. If you’ve lost the password. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. Simple. Once you save the change it can take up to half an hour for BT connect to your. Enable parental controls. Home phone & Mobile. Using BT TV. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. Annual price changes and terms apply. 4GHz or 5GHz band, depending on. Once you’ve clicked on the device, the following screen should appear. There are two kinds of PIN for BT TV. Once activated, you will then be able to change your filter level to. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. Check the instructions that came with your router for how to do. 2. I The hub manager settings and MYBT settings are all correct and the settings do not work. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. Help & supportI got BT Broadband set up last Tuesday. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 2. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. 4GHz or 5GHz band, depending on. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Open the web browser on any device, preferably a PC or laptop, and type 192. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 5. If you are not able to acce. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Sign into your My BT account online. With BT access controls you can manage how your device accesses the internet during certain times of the day. Download Link - Direct Download, Instant Download. . Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Learn how to get the best wi-fi performance at home >. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. HI Josie. Select an option that apply: it's too long. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Smart Parental Control Capabilities. There are a range of filters to choose from to block content and usage. Here’s how you can set up a passkey for all purchases. A site is being blocked incorrectly by BT Parental Controls. Connect a laptop to the back of the Hub using a network cable. Look for “DNS SETTINGS” or something similar – it may be. Add devices using the add button and scan to locate the device (it must me on). If you want to make any changes to the hub settings, you'll need the admin password. Pack your Mini Hub with all cables and instructions into the original box. There doesn't seem to be any way to set parental controls at all. You can get BT Parental Controls by accessing them through your My BT account. I am trying to override a blocked site but BT. But on the PCs I have changed the DNS settings to family shield with openDNS. Use your parental control PIN to control access to programmes with an age rating. 3. . This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. 6. Set good, strong passwords where you are able. The latest firmware for the SmartHub 2 is: v0. I have searched the FAQs but the advice does not match t. Find the best signal location in your house - this is often near a window. Email; Billing. Low on minutes, data or texts? Just add one of our bolt-ons. Cell Phones. I have BT Fibre with Smart Hub 2. Network IP on Macbook now shown as 192. There are a range of filters to choose from to block content and usage. . On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. Tap Devices in the bottom menu bar. Parental controls wont turn off. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. 0 Ratings 7 REPLIES 7. . those boxes highlighted in red used to be IP addresses until about 40 minutes ago. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. This is usually found in your mobile settings. If you need an engineer installation, we’ll let you know when you order. 1. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Existing customer with a BT Hub. There are a range of filters to choose from to block. Yes BT Home Hub 3. BT Home Hub 4 and. Set up your card in minutes. 99 a month from month 25. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Low on minutes, data or texts? Just add one of our bolt-ons. I have tried restarting the hub etc but this does not make any difference. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. It worked for my set up anyway. See the diagram opposite. Open a new web browser on a device connected to your Hub and type 192. BT Parental Controls help keep your children safe online. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. Find the best signal location in your house - this is often near a window. e. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Payment by Direct Debit. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Free P&P and no upfront costs. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. 1. It uses a mobile signal to connect your devices until we've fixed the fault. Good Luck. . That will clue him in on your activities, and you wont be able to completely hide. 5. 3MB/sec by a 10MB/sec margin, and its. Seems a shame that the BT Parental Controls settings seem to make no difference. 5. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Coverage checker. As an alternative to upgrading to Halo. Coverage checker. on 09-05-2018 01:23 PM Options Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. . indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Low on minutes, data or texts? Just add one of our bolt-ons. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Your payment PIN can be used to. - BT Community. For example, you can control your children's internet use when you're not about. g. No Removable password card BT Smart Hub. @SteveoSteve. The GHI shows you how. The tool is quick and easy to set up and simple to manage. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. Step 2 – On the Apps screen, select Settings. BT knows being able to browse the web safely is important, especially if you have children – and with our free BT Parental Controls,we help to keep them safe online. Here are some answers to help you. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Our network reaches over 99% of the UK, so we've got you covered. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. BT Sport; Mobile Plusnet Mobile; Sim only deals. From reading all the Q’s about this on this forum and the B. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Open the Amazon Alexa app. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. There are a range of filters to choose from to block content and usage. Learn about online safety. We would appreciate it if you could take a couple of. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Includes BT Virus Protect and a BT. TV & Broadband. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. I have turned on and off my smart hub and also reset it several times over the months sinc. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. I have seen other posts with similar issues and have tried the solutions recommended. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. Bolt-ons. Hello , Newbie here. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. 28. BT Smart hub 2 parental controls. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Please would someone post the fix in words as an answer to this. Click on the clock icon and set the times when the. 12. So if anyone has a more elegant solution then. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. If the MAC address is changed, then there would be no connection. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I receive emails saying they are ac. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Important! There are two kinds of PIN for BT TV. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. 1. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. The key features of BT Parental Controls: Here are some answers to help you. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. . Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. I have seen other posts with similar issues and have tried the solutions recommended. g. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. From the Hub Manager, go to Advanced settings , Wireless and then to MAC filtering. They are easily over come and are device specific. The parental controls set for your Broadband Backup may be different to those on your normal hub. . BT Sport; Mobile Plusnet Mobile; Sim only deals. BT’s parental controls offer tight restrictions on what your child can see online. Parental controls not working. Is a moderator able to help wi. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. These filters will. . To find out how to use it, just click on the dropdown for your Hub. The tool is quick and easy to set up and simple to manage. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. You can use any router you like as long it is the appropriate type for the service you have. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Yes, you can use any third party router with BT broadband. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. You’ll be able to restrict the devices that can connect wirelessly to your Hub, enhancing the security of your Hub’s wireless network. My trying to setup parental controls to limit my kids computer & phone usage. They're now called Wi-Fi controls. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. 02. Prior to this they worked without fault. Keith_Beddoe. 1. There are a range of filters to choose from to block content. It’s easy to set up and manage, but included features. Select the option to set up these controls and follow the on-screen prompts. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. 1. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. For example, you can control your children's internet use. You may want to keep your Mini Hub plugged in to make. Please try after 15 minutes. The. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. When setting up your hub, you will be asked if you want to set up BT. You can change it at any time. ALl access to facebook and all games were co. BT Parental Controls. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Help & support We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. We regularly release software upgrades for our Hubs. Help & support2. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. DarrenW sorted it out for me. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. So, it can be hard to keep up. on 11-05-2020 03:27 PM. Use your parental control PIN to control access to programmes with an age rating. Re: BT Hub Blocking Access to a Website. If you have no need of Digital Voice, then any router with a PPPoE capable WAN port ( all the mainstream makes and models) will be just fine. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. Your hub might need to update its software. The second. 168. Bolt-ons. Good morning, thank you for the response! I have full fibre 500 I do indeed have the digital voice phone however, the phone is never actually used as we have our mobiles so I’m not really bothered if it doesn’t support the. Please note: the Smart Hub 2 doesn't have this capability as it's designed for use with Complete Wi-Fi. 16. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. There are a range of filters to choose from to block content and usage. Thank you! All done, just need to figure out all the unknown devices on my network… assume they’re all the apple products as none of those areBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. The Parental Controls are slightly different in that you need to click. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. Low on minutes, data or texts? Just add one of our bolt-ons. In this case it was worth doing as it fixed the problem. 4 and 5 Ghz). ) (Make sure you’re connected to your home network. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. . I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. 1. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. I am trying to override a blocked site but BT. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. Then click on Configure. You can also select Settings from your remote control, Home Menu or with voice control. Hi Dave, Mine is working now. Bolt-ons. 4. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. RyanJames. Set up your BT Smart Hub 2 by following the instructions in the EE app. In this case, contact the BOX support team at [email protected] I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). 1. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Select Customise for the Range extender SSID and modify the name. TV Content including BT Sport. Got a bundle, like a BT Mini Hub or BT TV, too? Set up your Smart Hub first before setting up anything else. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. BT Parental Controls help keep your children safe online. 168. Learn about the 4G Mini Hub for BT Halo customers. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. Home Broadband. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. 3. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Payment PIN help. Have a new hub coming so once recieved, will start from scra. We regularly release software upgrades for our Hubs. Re: Smart Hub 2 - control wifi access open to abuse. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Simple. Circle is now part of Aura, the leader in family online safety. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. This is interfering with our Windows Server 2019 DHCP. ThatÕs why we include BT Parental Controls free with all our broadband packages. Yup, using the MyBT app parents can pause the internet for. Month 4 from £32. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. It usually takes around 20 minutes, but it can sometimes take up to 1 hour. Once activated, you will then be able to change your filter level to.